{"id":24564,"date":"2026-03-27T13:04:59","date_gmt":"2026-03-27T13:04:59","guid":{"rendered":"https:\/\/jalisa.sa\/?page_id=24564"},"modified":"2026-03-29T10:19:55","modified_gmt":"2026-03-29T10:19:55","slug":"terms","status":"publish","type":"page","link":"https:\/\/jalisa.sa\/en\/terms\/","title":{"rendered":"Terms"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"24564\" class=\"elementor elementor-24564\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32c58ea e-flex e-con-boxed e-con e-parent\" data-id=\"32c58ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b42ce9e elementor-widget elementor-widget-wd_text_block\" data-id=\"b42ce9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p style=\"text-align: right;\"><span style=\"color: #000000;\"><strong>Jalisa app terms and conditions<\/strong><\/span><\/p><ol style=\"text-align: right;\"><li><span style=\"color: #000000;\"><strong>Introduction<\/strong> : <\/span><br \/><span style=\"color: #000000;\">Welcome to jalisa app, please read these terms and Conditions carefully before using the app, by using this app, you agree to be bound by these terms and conditions.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Definitions :<\/strong><\/span><\/li><\/ol><ul style=\"text-align: right;\"><li><span style=\"color: #000000;\"><strong>Application<\/strong><strong>:<\/strong> \u00a0jalisa application, which serves as a platform for communication between customers and babysitting service providers.<\/span><\/li><li><span style=\"color: #000000;\"><strong>The user<\/strong><strong>:<\/strong> \u00a0Anyone who uses the application, whether it is a customer or a service provider.<\/span><\/li><li><span style=\"color: #000000;\"><strong>The client<\/strong><strong>:<\/strong> \u00a0The one who is looking for babysitting services.<\/span><\/li><li><span style=\"color: #000000;\"><strong>Service provider<\/strong><strong>:<\/strong> \u00a0The person who provides babysitting services.<\/span><\/li><\/ul><ol style=\"text-align: right;\" start=\"3\"><li><span style=\"color: #000000;\"><strong> Account registration :<\/strong><\/span><\/li><\/ol><ul style=\"text-align: right;\"><li><span style=\"color: #000000;\">Users must register an account to use the app.<\/span><\/li><li><span style=\"color: #000000;\">Correct and complete information must be provided during registration.<\/span><\/li><li><span style=\"color: #000000;\">The user is responsible for the confidentiality of his login information.<\/span><\/li><li><span style=\"color: #000000;\">It is forbidden to use the account by more than one person or share account information with others.<\/span><\/li><\/ul><ol style=\"text-align: right;\" start=\"4\"><li><span style=\"color: #000000;\"><strong>Application usage :<\/strong><\/span><\/li><\/ol><ul style=\"text-align: right;\"><li><span style=\"color: #000000;\">The application allows customers to search and book jalisa..<\/span><\/li><li><span style=\"color: #000000;\">The app offers a platform for service providers to showcase their services.<\/span><\/li><li><span style=\"color: #000000;\">The application acts as an intermediary only and does not bear responsibility for the quality of the services provided and all the consequences of transactions between the client and the service provider.<\/span><\/li><li><span style=\"color: #000000;\">Users must comply with all applicable laws and regulations while using the application.<\/span><\/li><\/ul><ol style=\"text-align: right;\" start=\"5\"><li><span style=\"color: #000000;\"><strong> Terms of Service :<\/strong><\/span><\/li><\/ol><ul style=\"text-align: right;\"><li><span style=\"color: #000000;\">All service providers must have the required licenses and certificates.<\/span><\/li><li><span style=\"color: #000000;\">Service providers must comply with all applicable laws and regulations.<\/span><\/li><li><span style=\"color: #000000;\">Customers must pay the fees due in accordance with the agreement concluded with the service provider.<\/span><\/li><li><span style=\"color: #000000;\">The application can suspend or cancel the accounts of users who violate the terms and conditions.<\/span><\/li><\/ul><ol style=\"text-align: right;\" start=\"6\"><li><span style=\"color: #000000;\"><strong> Payment :<\/strong><\/span><\/li><\/ol><ul style=\"text-align: right;\"><li><span style=\"color: #000000;\">Payment is made through the payment methods available in the application.<\/span><\/li><li><span style=\"color: #000000;\">The application keeps a percentage of the amount as a commission.<\/span><\/li><li><span style=\"color: #000000;\">Chargebacks are refunded only in the event of a dispute that is resolved in favor of the client.<\/span><\/li><li><span style=\"color: #000000;\">Customers should make sure that sufficient balance is available before making the payment.<\/span><\/li><\/ul><ol style=\"text-align: right;\" start=\"7\"><li><span style=\"color: #000000;\"><strong> Cancellation and refund :<\/strong><\/span><\/li><\/ol><ul style=\"text-align: right;\"><li><span style=\"color: #000000;\">Customers can cancel the reservation according to the cancellation policy specified in the application.<\/span><\/li><li><span style=\"color: #000000;\">Service providers should inform customers of any cancellation as soon as possible.<\/span><\/li><li><span style=\"color: #000000;\">Refunds are made according to the refund policy of the application.<\/span><\/li><\/ul><ol style=\"text-align: right;\" start=\"8\"><li><span style=\"color: #000000;\"><strong>Behavior and expectations :<\/strong><\/span><\/li><\/ol><ul style=\"text-align: right;\"><li><span style=\"color: #000000;\">All users must behave and treat with respect and politeness and the teachings of the true Islamic religion.<\/span><\/li><li><span style=\"color: #000000;\">Service providers should provide their services with a high level of professionalism.<\/span><\/li><li><span style=\"color: #000000;\">Customers should provide honest and fair feedback.<\/span><\/li><li><span style=\"color: #000000;\">Aggressive behavior, discrimination, harassment or other inappropriate behavior is prohibited.<\/span><\/li><\/ul><ol style=\"text-align: right;\" start=\"9\"><li><span style=\"color: #000000;\"><strong> Responsibility :<\/strong><\/span><\/li><\/ol><ul style=\"text-align: right;\"><li><span style=\"color: #000000;\">The application is not responsible for any losses or damages resulting from the use of the application or the services provided.<\/span><\/li><li><span style=\"color: #000000;\">Users should take all necessary precautions to ensure their safety and the safety of their children.<\/span><\/li><li><span style=\"color: #000000;\">The application is not responsible for any problems or disputes that may arise between customers and service providers.<\/span><\/li><\/ul><ol style=\"text-align: right;\" start=\"10\"><li><span style=\"color: #000000;\"><strong>Privacy :<\/strong><\/span><\/li><\/ol><ul style=\"text-align: right;\"><li><span style=\"color: #000000;\">The application is committed to protecting the privacy of users in accordance with the declared privacy policy.<\/span><\/li><li><span style=\"color: #000000;\">Personal information is shared with third parties only with the consent of the user or as required by law.<\/span><\/li><li><span style=\"color: #000000;\">Users should periodically review the Privacy Policy for any updates.<\/span><\/li><\/ul><ol style=\"text-align: right;\" start=\"11\"><li><span style=\"color: #000000;\"><strong>Modifications :<\/strong><\/span><\/li><\/ol><ul style=\"text-align: right;\"><li><span style=\"color: #000000;\">The application reserves the right to modify these terms and conditions at any time.<\/span><\/li><li><span style=\"color: #000000;\">Users will be informed of any major changes via the app or email.<\/span><\/li><li><span style=\"color: #000000;\">Continued use of the application after any modification is considered an implicit acceptance of the modified terms and conditions and their updates.<\/span><\/li><\/ul><ol style=\"text-align: right;\" start=\"12\"><li><span style=\"color: #000000;\"><strong> Governing law :<\/strong><\/span><\/li><\/ol><ul style=\"text-align: right;\"><li><span style=\"color: #000000;\">These terms and Conditions shall be governed by and construed in accordance with the laws of the kingdom of Saudi Arabia.<\/span><\/li><li><span style=\"color: #000000;\">Users must comply with all applicable local and international laws while using the app.<\/span><\/li><\/ul><ol style=\"text-align: right;\" start=\"13\"><li><span style=\"color: #000000;\"><strong> Contact :<\/strong><\/span><\/li><\/ol><ul style=\"text-align: right;\"><li><span style=\"color: #000000;\">For any queries or feedback, please contact us via email <a style=\"color: #000000;\" href=\"mailto:support@jalisa.app\">support@jalisa.app<\/a><\/span><\/li><li><span style=\"color: #000000;\">You can also communicate with us via the social media available on the application.<\/span><\/li><\/ul><ol style=\"text-align: right;\" start=\"14\"><li><span style=\"color: #000000;\"><strong>Observation :<\/strong> By using the application, you acknowledge that you have read, understood and agree to be bound by these terms and conditions.<\/span><\/li><\/ol><p style=\"text-align: right;\">\u00a0<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0634\u0631\u0648\u0637 \u0648\u0623\u062d\u0643\u0627\u0645 \u062a\u0637\u0628\u064a\u0642 \u062c\u0644\u064a\u0633\u0629 \u0637\u0641\u0644\u064a \u0645\u0642\u062f\u0645\u0629 : \u0645\u0631\u062d\u0628\u064b\u0627 \u0628\u0643\u0645 \u0641\u064a \u062a\u0637\u0628\u064a\u0642 \u062c\u0644\u064a\u0633\u0629 \u0637\u0641\u0644\u064a\u060c \u064a\u064f\u0631\u062c\u0649 \u0642\u0631\u0627\u0621\u0629 \u0647\u0630\u0647 \u0627\u0644\u0634\u0631\u0648\u0637 \u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645 \u0628\u0639\u0646\u0627\u064a\u0629 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