Jalisa app terms and conditions

  1. Introduction :
    Welcome to jalisa app, please read these terms and Conditions carefully before using the app, by using this app, you agree to be bound by these terms and conditions.
  2. Definitions :
  • Application:  jalisa application, which serves as a platform for communication between customers and babysitting service providers.
  • The user:  Anyone who uses the application, whether it is a customer or a service provider.
  • The client:  The one who is looking for babysitting services.
  • Service provider:  The person who provides babysitting services.
  1. Account registration :
  • Users must register an account to use the app.
  • Correct and complete information must be provided during registration.
  • The user is responsible for the confidentiality of his login information.
  • It is forbidden to use the account by more than one person or share account information with others.
  1. Application usage :
  • The application allows customers to search and book jalisa..
  • The app offers a platform for service providers to showcase their services.
  • The application acts as an intermediary only and does not bear responsibility for the quality of the services provided and all the consequences of transactions between the client and the service provider.
  • Users must comply with all applicable laws and regulations while using the application.
  1. Terms of Service :
  • All service providers must have the required licenses and certificates.
  • Service providers must comply with all applicable laws and regulations.
  • Customers must pay the fees due in accordance with the agreement concluded with the service provider.
  • The application can suspend or cancel the accounts of users who violate the terms and conditions.
  1. Payment :
  • Payment is made through the payment methods available in the application.
  • The application keeps a percentage of the amount as a commission.
  • Chargebacks are refunded only in the event of a dispute that is resolved in favor of the client.
  • Customers should make sure that sufficient balance is available before making the payment.
  1. Cancellation and refund :
  • Customers can cancel the reservation according to the cancellation policy specified in the application.
  • Service providers should inform customers of any cancellation as soon as possible.
  • Refunds are made according to the refund policy of the application.
  1. Behavior and expectations :
  • All users must behave and treat with respect and politeness and the teachings of the true Islamic religion.
  • Service providers should provide their services with a high level of professionalism.
  • Customers should provide honest and fair feedback.
  • Aggressive behavior, discrimination, harassment or other inappropriate behavior is prohibited.
  1. Responsibility :
  • The application is not responsible for any losses or damages resulting from the use of the application or the services provided.
  • Users should take all necessary precautions to ensure their safety and the safety of their children.
  • The application is not responsible for any problems or disputes that may arise between customers and service providers.
  1. Privacy :
  • The application is committed to protecting the privacy of users in accordance with the declared privacy policy.
  • Personal information is shared with third parties only with the consent of the user or as required by law.
  • Users should periodically review the Privacy Policy for any updates.
  1. Modifications :
  • The application reserves the right to modify these terms and conditions at any time.
  • Users will be informed of any major changes via the app or email.
  • Continued use of the application after any modification is considered an implicit acceptance of the modified terms and conditions and their updates.
  1. Governing law :
  • These terms and Conditions shall be governed by and construed in accordance with the laws of the kingdom of Saudi Arabia.
  • Users must comply with all applicable local and international laws while using the app.
  1. Contact :
  • For any queries or feedback, please contact us via email support@jalisa.app
  • You can also communicate with us via the social media available on the application.
  1. Observation : By using the application, you acknowledge that you have read, understood and agree to be bound by these terms and conditions.